DISCOUNT DENTAL PLAN COMMON QUESTIONS (FAQs)

Here at TrueDentalDiscounts.com, we pledge to have answers to basic questions about our Dental Care discount plans. If you have a question that isn't shown below, please contact us.

How does the Dental Plan work?

Participating dental providers are listed in the membership fulfillment kit; members may also call the toll-free number located on the back of the membership card Monday through Friday, 7 AM to 7 PM, and Saturday, 8 AM to 5 PM Central Time. When calling to schedule an appointment, the member should identify him/herself as a member of the Careington 500, Careington POS or the Aetna Dental Access® program. To receive the discount, the member must present the membership card and pay the total bill at the time of service.

	Is there a limit to how many times the card can be used in a year?
	No. Members and their families may take advantage of the savings at any time throughout the year. Members may also change dentists within the network whenever they choose.

	Can this discount be combined with Dental Insurance?
	In many cases, members may use both. Simply visit a participating dental provider, pay the bill and submit it to the insurance company. The net out-of-pocket cost will be lower because the insurance company should reimburse the member the plan-allotted percentage of the reduced bill.

	Is there someone that can answer questions about the card & services offered?
	Yes. Simply call the toll-free number located on the back of the membership card Monday through Friday, between 7 AM and 7 PM Central and Saturday between 8 AM and 5 PM Central. A member service representative is standing by to answer any questions.

Find information about dental care and dental procedures... read more

FIND A DENTAL PLAN

Looking for something? Search the Site

• Discount Dental Plans	• Compare Dental Plans	• Dental Plan Basics	• Dental Plan FAQs
• Dental Plan Features	• Nominate Providers	• Group Dental Plans	• About Us
• Dental Procedures	• Locate Dental Providers	• Dental Plan Articles	• Contact Us

THIS PLAN IS NOT INSURANCE. THIS IS NOT A MEDICARE PRESCRIPTION DRUG PLAN.*
This plan does not meet the minimum creditable coverage requirements under M.G.L. c. 111M and 956 CMR 5.00. The plan provides discounts at certain health care providers for medical services. The range of discounts will vary depending on the type of provider and service. The plan does not make payments directly to the providers of medical services. Plan members are obligated to pay for all health care services but will receive a discount from those health care providers who have contracted with the discount medical plan organization. You may access a list of participating health care providers at this website. Upon request the plan will make available a written list of participating health care providers. You have the right to cancel within the first 30 days after receipt of membership materials and receive a full refund, less a nominal processing fee (nominal fee for MD residents is $5). Discount Medical Plan Organization and administrator: Careington International Corporation, 7400 Gaylord Parkway, Frisco, TX 75034; phone 800-441-0380.

The program and its administrators have no liability for providing or guaranteeing service by providers or the quality of service rendered by providers. This program is not available in Montana and Vermont. This plan is not currently available in Washington. *Medicare statement applies to MD residents when pharmacy discounts are part of program.