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Bilingual Customer Service Rep - Employment

Full Time
Posted: 10/24/2020


Help our customer service team keep customers happy. We are a direct-to-consumer marketing and e-commerce platform designed for dental savings plans. We provide the online tools that help consumers gain long-term and immediate access to discounts of 20% to 60% on most dental care procedures at 100,000-plus dentists nationwide.

Job Summary:

The Bilingual (Spanish/English) Customer Service Representative is responsible for assisting members on how to use their dental discount plan. Outstanding customer service is a must at every customer contact.

Applicants must:

  • Communicate with customers, employees and other individuals to answer questions, disseminate or explain information, and address complaints.
  • Answer telephones, direct calls and take messages.
  • Compile, copy, sort, and file records of office activities, business transactions and other activities.
  • Compute, record and proofread data and other information, such as records or reports.


  • Spanish bilingual required.
  • Authorization to work in the United States.
  • High School Diploma or GED typically required and experience with administrative duties in an office environment.
  • Entry level 2 years administrative/customer service related experience required.
  • Responsibility level Exercises minimal independent judgment with direction from supervisor.
  • Multi-tasking, customer service skills and interpersonal skills.
  • Ability to work independently and manage one's time.
  • Ability to keep information organized and confidential.
  • Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint (May be required).

Please feel free to contact the the hiring manager to set up your interview today!

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Job Details

Job ID
Lake Mary, FL
Health / Dental
Full Time
Career Level
Entry Level